Phone system setup guides

Find your provider and follow the exact steps to forward calls to your AI Employee — including the voicemail timing that usually breaks it.

Providers

AT&T Business (Wireless carrier) — https://www.presspurpose.ai/phone-system-guides/att-business

Verizon Business (Wireless carrier) — https://www.presspurpose.ai/phone-system-guides/verizon-business

T-Mobile (Wireless carrier) — https://www.presspurpose.ai/phone-system-guides/t-mobile

Comcast Business (Cable / broadband business phone) — https://www.presspurpose.ai/phone-system-guides/comcast-business

Spectrum Business (Cable / broadband business phone) — https://www.presspurpose.ai/phone-system-guides/spectrum-business

Cox Business (Cable / broadband business phone) — https://www.presspurpose.ai/phone-system-guides/cox-business

RingCentral (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/ringcentral

Nextiva (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/nextiva

Zoom Phone (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/zoom-phone

Vonage (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/vonage

8x8 (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/8x8

GoTo Connect (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/goto-connect

Dialpad (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/dialpad

Grasshopper (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/grasshopper

Google Voice (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/google-voice

Ooma Office (Cloud phone system) — https://www.presspurpose.ai/phone-system-guides/ooma-office

NITCO (Regional / local provider) — https://www.presspurpose.ai/phone-system-guides/nitco

Traditional landline (Traditional line) — https://www.presspurpose.ai/phone-system-guides/traditional-landline

Mobile phone (Wireless carrier) — https://www.presspurpose.ai/phone-system-guides/mobile-phone

Other or on-premise PBX (Other) — https://www.presspurpose.ai/phone-system-guides/other

I'm not sure (Other) — https://www.presspurpose.ai/phone-system-guides/not-sure

Routing options available on most systems

AI Employee answers every call — every inbound call routes straight to your AI Employee, which answers as your receptionist.

Your team answers first — if the call is unanswered after the selected number of rings, it routes to your AI Employee.

AI Employee answers after hours — evening, weekend and holiday calls route directly to your AI Employee.

AI Employee provides overflow support — busy or queued calls that your team cannot pick up route to your AI Employee.

Talk to us

Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.

Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.