A water heater lets go on a Saturday. Whoever answers first gets the job. Every emergency answered, every routine job booked — so the phone stops following you home.
Answers emergency calls live, day or night
Captures address, symptom and shutoff status before dispatch
Books drain, water heater and remodel work into your calendar
Sends the customer a confirmation and the tech an ETA
Water on or off
Fixture or system
Address and access
Emergency or scheduled
Weekend and evening emergencies are captured, not lost
Routine work fills the gaps between emergencies
The owner gets dinners and ball games back
You keep your published business number. Calls forward to your AI Employee under the rule you choose — every call, unanswered calls, overflow or after-hours only.
It answers 24/7 with no hold queue, handles concurrent callers, books into your live calendar, and writes the contact, notes and outcome back to your CRM.
Emergencies and callers who ask for a person are warm-transferred under rules you define.
Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.
Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.
Yes. You define what counts as an emergency. Those calls can ring through to you or the on-call tech; everything else is booked.
It can send a payment link on your instruction. Money movements pause for a one-tap approval from your team.
It transfers, warmly, to whoever you designate — with a summary of the call already in your CRM.