The front desk is with a patient and the phone is ringing. New patients do not leave voicemails. New-patient intake, reschedules and insurance questions handled with a calm, private AI Employee.
Answers new-patient and existing-patient calls separately
Books, confirms and reschedules across provider calendars
Answers hours, location, insurance and preparation questions
Runs reminder and recall sequences to cut no-shows
New or existing patient
Reason for visit
Provider preference
Insurance carrier
New patients reach a person-like experience instead of hold music
Front desk stops being interrupted mid-check-in
Fewer no-shows through automatic reminders
You keep your published business number. Calls forward to your AI Employee under the rule you choose — every call, unanswered calls, overflow or after-hours only.
It answers 24/7 with no hold queue, handles concurrent callers, books into your live calendar, and writes the contact, notes and outcome back to your CRM.
Emergencies and callers who ask for a person are warm-transferred under rules you define.
Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.
Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.
Yes. We run a privacy-safe mode that suppresses recordings, transcripts and message bodies for healthcare clients, and we can scope exactly what the AI Employee is allowed to capture and store.
No, by design. It handles scheduling and logistics and routes clinical questions to your staff.
It syncs with your CRM and calendar, and we map the intake fields your practice already uses.