When the power drops nobody is happy. They hang up on voicemail and dial the next electrician. Power-out calls, panel upgrades and service work — answered, qualified and scheduled.
Answers outage and hazard calls immediately and escalates by your rules
Qualifies residential vs. commercial and captures panel details
Books service calls, estimates and generator installs
Keeps a written record of every call in your CRM
Full or partial outage
Residential or commercial
Panel or breaker details
Access and timing
Hazard calls reach a human fast
Estimate requests are captured with enough detail to quote
One line, always answered
You keep your published business number. Calls forward to your AI Employee under the rule you choose — every call, unanswered calls, overflow or after-hours only.
It answers 24/7 with no hold queue, handles concurrent callers, books into your live calendar, and writes the contact, notes and outcome back to your CRM.
Emergencies and callers who ask for a person are warm-transferred under rules you define.
Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.
Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.
Yes. Burning smell, sparking or exposed wiring triggers your escalation path — immediate transfer or an urgent dispatch alert.
Yes. Commercial callers can be routed to a separate intake with PO numbers, site contacts and after-hours rates.
Yes, into separate calendars with different durations if that is how you run your schedule.