Someone throws their back out on Sunday. Whoever answers Monday morning at 7 gets the patient. New patients booked 24/7, existing patients rescheduled, and pain calls triaged properly.
Books new-patient exams and adjustment visits into the right slot type
Handles reschedules and cancellations without staff time
Answers insurance and cash-plan questions from your script
Runs recall campaigns for lapsed patients
New or existing patient
Condition and onset
Insurance or cash
Preferred time
Weekend and after-hours pain calls get booked
Visit types are booked into the correct duration
Lapsed patients get reactivated
You keep your published business number. Calls forward to your AI Employee under the rule you choose — every call, unanswered calls, overflow or after-hours only.
It answers 24/7 with no hold queue, handles concurrent callers, books into your live calendar, and writes the contact, notes and outcome back to your CRM.
Emergencies and callers who ask for a person are warm-transferred under rules you define.
Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.
Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.
Yes. New-patient exams, re-exams and standard adjustments each map to their own calendar rules.
It answers what you script — accepted carriers, cash plans and typical visit costs — and hands anything specific to your staff.
Yes, with outbound recall calls and text campaigns to your inactive list.