An AI Employee for Auto & Diesel Repair

A driver goes down at midnight and calls every shop on the list. Yours can be the one that answers. Service appointments, tow-in intake and fleet calls answered while the bays stay busy.

What your AI Employee does for auto & diesel repair

Answers service, tow-in and roadside calls 24/7

Captures vehicle year, make, model and symptom

Books into your bay schedule with the right service duration

Handles fleet accounts with PO capture and account contacts

What it asks every caller before booking

Year, make, model

Symptom or service

Drivable or tow-in

Fleet or retail

What changes

Overnight breakdowns land on the board by morning

Advisors stay at the counter instead of on the phone

Fleet accounts get their own intake

How it works

You keep your published business number. Calls forward to your AI Employee under the rule you choose — every call, unanswered calls, overflow or after-hours only.

It answers 24/7 with no hold queue, handles concurrent callers, books into your live calendar, and writes the contact, notes and outcome back to your CRM.

Emergencies and callers who ask for a person are warm-transferred under rules you define.

Talk to us

Book a walkthrough at https://www.presspurpose.ai/booking and we will map your call flow, your booking calendar and your CRM before anything goes live.

Press Purpose AI — AI Employees that answer the phone, book the appointment and update your CRM, 24/7.

Frequently asked questions

Can it handle a midnight breakdown call?

Yes. It captures the vehicle details, confirms bay availability and puts the job on the board for the morning.

Does it work for fleet accounts?

Yes, with separate intake for PO numbers, account contacts and priority rules.

Can it quote diagnostic pricing?

Yes, from your price list, and it books the appointment in the same call.